Booking Form & Terms and Conditions

VILLA LANGHAM AT HIGHGATE PARK, DAVENPORT, ORLANDO, FLORIDA

Booking Form

Please print clearly in BLOCK CAPITALS.

THE BOOKING NAME should be the name of your party leader, who is legally responsible for all aspects relating to this booking and to whom all correspondence will be forwarded.

Name……………………...........................................................................................................

Address……………………………….............................................................................................

………………………………...........................................................................................................

Post Code/Zip Code……………………….............………Country……………….…………………...........

Tel (Home)………………………….............................................................................................

Tel (Mobile)......................................................................................................................

Email………………………………..................................................................................................

DETAILS OF PARTY MEMBERS

1.Name……………………………….............................................................................Age……….

2.Name……………………………….............................................................................Age…………

3.Name……………………………….............................................................................Age…………

4.Name………………………………............................................................................Age…………

5.Name………………………………............................................................................Age…………

6.Name………………………………............................................................................Age…………

7.Name………………………………............................................................................Age…………

8.Name………………………………............................................................................Age…………

9.Name………………………………...........................................................................Age…………

10.Name……………………………………………………………………………………………………..Age………….

Arrival Date check-in after 4pm ………………………………………………………….…

Departure Date before 10am …………………………………………………………….…

We the above named, wish to rent your villa as detailed below:

I hereby certify on behalf of the above-named persons by whom I am authorized to make this booking and conduct all aspects relating to this booking consisting of the items shown above, that I am over 25 years of age and I have read and agree to the Booking and Payment/Terms & Conditions as supplied.

I also understand that it is my responsibility to ensure that any property belonging to Villa Langham remains in the same condition as originally found if any accidents should happen, it should be reported to the management company immediately.

I enclose the required non-refundable booking deposit of 25% and hereby agree to forward the full balance / security deposit no later than 2 months prior to the date of departure.

Note: For bookings within 2 months of departure, the full amount is payable immediately

Signature: ……………………………………………………………………………… (party leader)

Date: ……………/………….../………….…..

TERMS AND CONDITIONS

CONTRACT

This contract is between the property owners and the party leader who must sign the booking form accepting the Terms and Conditions on behalf of all persons named on the booking form.

If at any time prior to arrival at the home you wish to change any of the members of your party, details of the proposed new party member(s) must be advised in writing.

A contract exists when you have paid a deposit and we have accepted and confirmed your booking. The applicant accepts these conditions on behalf of all the members of the party. Only persons named on the booking form are entitled to use the property. Failure to comply may result in all occupants being asked to vacate the property immediately.

1) PRICE GUARANTEE

As soon as you have confirmed your booking and paid the deposit, the cost of the rental is guaranteed against further increase.

2) BOOKING AND PAYMENT

To confirm your reservation, a deposit of 25% for the rental period and a fully completed booking form are required. Payment of the balance is due 2 months prior to your arrival date. Upon receipt we will send out directions to our villa and some local information. Failure to pay the final balance by the due date may result in loss of the booking and deposit. If we do not receive the payment, we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and retain the deposit. If you have a problem, please contact us as soon as possible to discuss the matter.

3) ARRIVAL/DEPARTURE

Arrival at the property (unless otherwise advised to you in writing) should be after 4pm local time. The property must be vacated by 10am on the day of departure. Failure to comply, may result in extra charges, unless previously agreed with the owner. Guests can arrange to arrive earlier or depart later if the villa is not booked out that day. You may be charged for an early check in or late check out.

4) CANCELLATION

All deposits are non-returnable, and any cancellation will result in forfeit. All cancellations must be in writing and is subject to the following cancellation charges: -

*Between 4 and 8 weeks prior to your arrival – 50% of total rental cost.

*Less than 4 weeks prior to arrival – 100% of total rental costs.

The owners will attempt to re-book the property for the rental period and will refund the balance if appropriate.

5) SECURITY DEPOSIT

The guests are solely responsible for any loss, damage or breakages that may be caused to the property or its contents during your stay. Our management Company require a refundable security deposit to be paid on your arrival when you check in with them or this is payable to us so that we can provide villa key code in advance, and you can go straight to the villa on arrival. This deposit will be repaid to your party as soon as the management company has reported no loss or damage and that you have returned the keys. Our local management company checks the home before your arrival and after your departure. This may include additional cleaning costs or removal of stains due to spillages. We retain the right to retain the security deposit (either in part of full) to cover loss, or damage. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required. We reserve the right to pursue a guest for recompense for and all damages caused which exceed the value of the security deposit and will require payment within 14 days of being served notice. The party leader is responsible for ensuring that the security deposit is paid, and any damages are paid for. The party must treat the property, its furniture, fittings, utensils and other facilities with respect. Any loss or damage must be reported immediately to the management company. The applicant must make good or pay for any loss, damage or breakage. We and the Management Company reserve the right to withhold any monies from the security deposit to pay for any loss or damage caused to the property or its contents by any member of the party.

5a) BBQ

BBQ Grill: use only on the property, in the open and Do Not use it inside the house or in the garage. Once done using the grill, please make sure to turn it “OFF”. Grill grates must be cleaned prior to check out otherwise a cleaning fee of £80.00 will be charged as an extra cleaning cost. A propane tank is a complimentary addition with no extra charges. A refill or additional tank are the responsibility of the guest. Any misuse or abuse of the propane tank or the grill will be applied to the guests as £100.00 damage fees. Please use designated barbecue utensils and not the kitchen tongs.

5b) Pool Heating

Pool heating is set at 88f - our pool will lose 10% heat over night so will be cooler first thing in the morning. Pool Access/info: Please ensure secure net is placed back when the pool is not in use. Children must be always accompanied by an adult. The pool will be heated to a temperature of 80-88 degrees Fahrenheit ONLY If guest would like pool heating, additional fees of £22.15 per night will be applied. We will turn on the heater 24 hours prior to your arrival. Please let us know ahead of time and note that weather conditions can dramatically affect pool water temperature and can cause longer heating times than during warmer days. The pool heaters operate on a timer and are schedule to come on in the morning and go off in the evening. There will be some cooling off overnight when the air temperature drops. Most pool heaters will not operate under 55 degrees. Even if they do work at 55 degrees, they will only give a maximum of 15 degrees over the air temperature at any time. Therefore, giving only 70 degrees which is still cold (85 is comfortable). However, a warm pool is not guaranteed through the colder months so please forewarn. Additionally, please be aware that pool heaters have electrical and mechanical components that can sometimes malfunction and are completely beyond our control. That being said, no refund will be given if the pool heater is not working. Lastly, a pool weekly maintenance may occur during the stay.

6) SAFETY AND SECURITY

To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property. The swimming pool is used entirely at the guests own risk as the owners do not accept liability for any injury or death however caused as a result of the use of the pool. Our pool has been equipped with a safety fence. No diving is allowed, and children must be always supervised whilst in the pool area. Any guests inviting unauthorized guests into the house will incur charges.

7) INSURANCE

Guests are required to have appropriate travel/holiday insurance in force for the period of their stay. All UK guests must have a valid full 10-year passport with at least 6 months validity on return home.

8) PROBLEMS

Any complaints related to the accommodation must be made in writing to the owner’s management company within 24 hours of any problems arising, who will endeavour to put things right. Your satisfaction with our villa is paramount to us and should you consider that the matter is of a serious nature, we ask you to contact us direct within 14 days of your departure from our villa. However, if the problem has not been reported to the management company, then we cannot accept any responsibility.

9) On many estates there will be other homes under construction. The owners and representatives will not accept any liability for complaints due to construction.

10) No all male/female parties or parties of guests who are all under 25 will be accepted.

11) No unauthorized guests allowed in the villa.

12) No smoking allowed in the villa, including the games room. Smoking is permitted outside.

13) No pets allowed.

14) Please use the plastic crockery provided when dining outside by the pool, as damages will need to be paid for any broken crockery.

15) Please do not use glass by the pool area, as broken glass is not easy to see around the pool and in the pool and could cause serious injuries to either yourself or other guests staying in the villa.

16) Please ensure that you use the chopping boards provided, failure to do so and damages occurring to the kitchen worktops, will result in the owners withholding the whole amount of the security deposit.

17) TRASH

Collection is on Thursdays, and we ask for your help in only placing the bins out by the kerbside late the night before - they attract all sorts of animals so make sure the lid is firmly always shut or you could be greeted by all your rubbish in the driveway! The Homeowners Association also has very strict rules about putting the bins back after collection so please replace them behind the trash screen at the side of the home as soon as possible.

We are liable for fines which will be deducted from your security deposit if they are left out at the wrong time. Your co-operation in this matter is much appreciated.

Please recycle bottles in the yellow bins provided; these need to be left outside early on a Thursday morning for collection (details of what can be recycled is at the villa).

18) Please do not alter the air conditioning unit; this is set to the appropriate temperature.

19) Please keep windows and doors closed to prevent insects coming into the house and also to ensure the air conditioning unit works effectively.

20) PARKING AND VEHICLES

No cars are to be left on the roadside; this is in breach with the rules of Highgate Park. Cars left on the kerb side are liable to be clamped or towed away. There is room for 2 cars on the drive. No cars are to be parked on the lawn areas as this can result in damage to our irrigation system and you will be charged for repairs. Commercial vehicles, campers, mobile homes, recreational vehicles, home trailers, boats shall not be permitted to be parked or stored on the property or anywhere else on Highgate Park. No vehicles may be attached to the utilities of the villa. This is governed and enforced by the Homeowners Association of Highgate Park. Our security company will notify us of any breach of these conditions and issue notices and take photographs.

21) CLIMATE

The party is made aware that, as Florida is a tropical climate it is home to many insects. All homes are treated on a regular basis to repel any such unwanted visitors; inevitably, they occasionally will find their way into a property and are best eradicated by spraying with the appropriate product.

22) FORCE MAJEURE

The owners and their management company accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners control including, but not restricted to, war, civil unrest, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.

23) CANCELLATION BY THE OWNERS

In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind). However, our management company will always seek to relocate your booking to a villa of a similar or superior standard.

24) DISCLAIMER LIABILITY

The property is privately owned and neither the owners nor the management company/personnel accept any responsibility or liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused. The owners and the management company reserve the right of entry at any time. (This includes such workers as pool maintenance, gardeners etc)

Any mechanical fault resulting in the loss of heat to the pool will not be the cause of compensation to the guest, but they will be reimbursed money paid for the days of heating lost if reported to the management company at the time.

Description: whilst all information supplied is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of the contract.

25) LAW

This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

If you wish to contact us, please email: lucywelch@sky.com

Failure to abide by the Villa manual and these Terms and Conditions may result in extra charges.

Please remember this is our second home, and we ask you to treat it with care.

HOPE YOU HAVE A LOVELY STAY AT VILLA LANGHAM AT HIGHGATE PARK.